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SHIPPING POLICY

At our wall decals shop, we want to ensure a smooth and convenient shopping experience for our customers. Here are the details of our shipping policy:

  1. Shipping Method: We offer standard USPS First Class Shipping for all orders.

  2. Free Shipping Threshold: Orders over $35 qualify for free standard USPS First Class Shipping within the United States.

  3. Shipping Time: Once your order is processed and confirmed, please allow 1-3 business days for handling and packaging. After that, the estimated delivery time for USPS First Class Shipping is typically 3-5 business days, depending on your location.

  4. Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

  5. International Shipping: Currently, we only offer shipping within the United States. We apologize for any inconvenience caused and hope to expand our shipping options in the future.

  6. Additional Shipping Services: At this time, we do not offer expedited shipping or alternative shipping methods apart from the standard USPS First Class Shipping.

Please note that these shipping policies are subject to change, and any updates or modifications will be communicated clearly on our website.

If you have any further questions or concerns regarding shipping, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.

RETURN POLICY

At our wall decals shop, we strive to provide you with high-quality products and exceptional customer service. Due to the nature of our products, we have a strict return policy outlined below:

  1. No Return or Exchange Accepted: We do not accept returns or exchanges for wall decals. Once the decal has been applied, it cannot be repositioned or reused, making it unsuitable for resale.

  2. Product Quality: We take great care to ensure that our wall decals are in excellent condition when shipped. In the unlikely event that you receive a defective or damaged product, please contact our customer support team within 7 days of receiving your order. We will gladly assist you in resolving the issue.

  3. Accurate Product Description: We make every effort to provide accurate product descriptions and images on our website. However, please note that colors may vary slightly due to different monitor settings. If you have any questions or concerns about a specific product, please reach out to our customer support team before making a purchase.

  4. Order Cancellations: If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed for shipping.

We understand that situations may arise that require special consideration, and we are committed to addressing them on a case-by-case basis. If you have any questions or require further assistance regarding our return policy, please don't hesitate to contact our customer support team.

Please note that this return policy is subject to change, and any updates or modifications will be clearly communicated on our website.

PAYMENT METHOD

Thank you for choosing our wall decals shop for your decor needs. To ensure a convenient and secure shopping experience, please review our payment method policy below:

  1. Accepted Payment Methods: We accept the following payment methods:

    • Credit and Debit Cards: We accept major credit cards such as Visa, Mastercard, American Express, and Discover. Debit cards with a Visa or Mastercard logo are also accepted.

    • Online Payment Platforms: We offer the convenience of online payment platforms such as PayPal, Google Pay, and Apple Pay.

  2. Currency: All transactions on our website are conducted in the local currency of the country where the purchase is made. If you are shopping from a different country, the currency conversion will be handled by your financial institution or the payment platform you choose.

  3. Secure Transactions: We prioritize the security and protection of your personal and payment information. Our website employs industry-standard encryption protocols to ensure the confidentiality and integrity of your data during the payment process.

  4. Payment Confirmation: Once your payment has been successfully processed, you will receive a confirmation email containing the details of your order. Please retain this email for your records.

  5. Payment Issues: If you encounter any issues or errors during the payment process, please reach out to our customer support team for assistance. We will work diligently to resolve any payment-related problems you may experience.

Please note that our payment method policy may be subject to change, and any updates or modifications will be clearly communicated on our website.

If you have any further questions or require additional information regarding our payment methods, please do not hesitate to contact our customer support team. We are here to assist you and ensure a smooth and enjoyable shopping experience.

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